You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Dear Sir,

I am Karthi and located in Thudialur. I am writing

letter to let you know that there is an internet connection problem with the broadband modem purchased from your shop 2 weeks before. Considering

pandemic situation my company offered to do it on work from home basis. I purchased an internet connection modem from your showroom to support my job. At the time of ,installation it is connected well and worked properly. For the

two ,days it is not connecting properly and there was a very slow internet connection. Because of ,

I am not able to submit my reports and am not able to attend an online meeting. I have to allocate and summarise my subordinates_ workings and

submit them to management. I suggest you please send your representative to close

issue or replace it as it is covered with a replacement guarantee.

Thanks for your consideration and hope to get an immediate response from your side.

Regards

Karthi